Orders policy & Delivery Options
Any item shown on our website can be delivered within the Canadian Provinces, shipping costs depends on item size/weight & delivery address which are determined by your order total: Taxes are added based on province regulations.
As you complete your order; You can choose from our delivery options:
- We offer Free Delivery in the Toronto GTA region for orders over $800 in the following postal codes:
Details will be provided to you once the order has been processed.
Prior to your shipment
All orders are processed in our warehouses once delivered from the manufacturers. All packages and items are inspected by our quality control team to ensure that all items meet our company standards prior to pickup or delivery. All items are guaranteed free of damage. All orders require a signature upon pick up or delivery.
Approximate delivery date (Shipping)
Availability of merchandise is estimated according to the information on hand at the time that the order is placed. Seller shall not be responsible for reasonable delay of merchandise caused by manufacturers scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller. Such reasonable delays do not allow the customer to cancel their order, and do not obligate the seller to compensate the customer for any inconvenience caused.
Premium Delivery includes removal of packaging materials and assembly by our delivery team. The delivery agents will not move any existing furniture nor remove any existing debris (such as old mattresses). Please have your room free and clear on your scheduled delivery date. These delivery agents cannot install mirrors or any such items onto walls nor hookup any electrical components/wires. Any wall installations are the responsibility of the customer. You are required upon completion of delivery to sign on location the order size freight bill indicating that you received your order in full, that there were no damages or defects and the assembly was completed. Any damage to the product or incomplete assembly that is not noted on the delivery slip will be the responsibility of the customer.
Customer is responsible to take measurements to make sure all items could be delivered though their main door, staircase, and inside hallways and doors.
Any special delivery instruction should be given before the quotation.
Description of Premium Delivery
- Warehouse inspection of each product
- All items are wrapped in shipping blanket prior to delivery
- Delivered into your home free of any packaging
Processing Your Order
Admin / Sales Departments are here to help you:
For many customers, purchasing furniture online is still a new experience. We have incorporated this section to help provide you with a general overview on what to anticipate.
If you have a specific question or require further clarification, please do not hesitate to Contact Us.