Delivery

FurnishMyHome.ca offers shipping across Canada and is regularly shipping products to Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Quebec, Saskatchewan with third-party carriers.

The shipping rates are pre-determined for every major city in Canada. There is a shipping calculator on the product and cart pages, which will show you the available shipping options.

If you do not see any shipping options on the Cart and Checkout pages, please contact Customer Service with the SKUs of the products you are interested in and your postal code so that we can provide you with an accurate shipping quote to your location. In this case please note the cost of shipping will depend on the size of the items and your location.

Please consult the Delivery Terms for more information.

Order Confirmation/Order Tracking

After placing your order, you will receive an order confirmation that your order is now being processed.

Your order can be tracked under My Account  Orders where the ETA will appear beside your order. You will need to log in to view your account.

How long will my order take to arrive?

There is currently a 8-10 week wait time from the time the order has been placed, the expected time of arrival (ETA) is shown on every product page.

You may also contact Customer Service to confirm the availability of any items you are interested in before placing your order. The exact delivery date and time will be confirmed once your order has arrived to our warehouse and is ready for delivery.

How will my order arrive?

Normally shipment(s) are schedule to arrive Monday to Friday, between 10 am and 5 pm local time. If there is no one at home to accept the shipment, a shipping notification with further details will be issued. In some cases, this can cause delays and we are not responsible for any inconvenience that this may cause.

Our third-party standard shipping is the curbside or front door of your building. If you live in an apartment this will be the main door of your apartment complex. If you live in a house this will be curbside or the front door of your house. We are unable to navigate stairs with our standard delivery equipment. If your building or the front door of your house is only accessible via stairs we will get as close as possible or, alternatively, deliver to your garage.

Premium White Glove Delivery service and assembly are available for an additional fee. Please contact Customer Service.

Ship Your Item Back To Us

First, Contact Us with your request to return your unwanted item. Once we have been in contact, we will notify you of the return location.

Please remember to ensure that the item you are returning is repackaged with all elements.

For more information, view our full Terms & Conditions information.