Encore 2-seater sofa

Encore 2-seater sofa is a modern twist on a classic design in elegant weave, which fits most outdoor environments with its timeless expression. Encore is manufactured with Cane-line Soft Rope and Cane-line AirTouch cushions with QuickDryFoam®. Cane-line QuickDry & Airflow system is a special technique that increases the comfort of the furniture. About one hour after a rainfall, the cushions are dry again and ready to use.

Order Confirmation

After placing your order, it will go through preliminary processing where our customer service team will reach out to you within 24-48 hours confirming availability of your order. If the items are in-stock, your order will be processed with the manufacturer right away and the payment will be captured immediately. If the items are back-ordered, you will be notified of the estimated availability and it will your choice to proceed with the order.

You will receive confirmation that your order is now being processed. You can view your order along with the estimated time of arrival without an account under Order Tracking or My Account with the account you created upon checkout.

Delivery Policy

FurnishMyHome.ca offers shipping across Canada and is regularly shipping to Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan. Delivery rates vary on the size of the item and your location. Delivery is free with a minimum spend in certain areas otherwise there is a flat fee.

The shipping calculator on the product page & shopping cart will show you the available shipping options. If you do not see any shipping options on the shopping cart please contact us with the items you are interested in and your postal code. Our customer service team will look into the available shipping options providing you with an accurate shipping quote to your location as well as the expected time of arrival. In this case please note the cost of shipping will depend on the size of the items and your location.

Cancellations

Your order can be cancelled for cash refunds as long as it meets all the criteria:

• The item(s) that you have purchased is not in our possession
• The item(s) are not in transit to us from the supplier
• The manufacturer has yet to invoice us
• We can cancel the order with the supplier
• There is no open claim with the manufacturer on your order.

Refunds/Returns

Please contact Customer Service as soon as possible with your order number, a detailed description of the issue along with a photo while requesting a return. To be eligible for a return, your item must be in the same condition that you received it, unassembled and unused, in its original packaging. You’ll also need the receipt or proof of purchase.

• You have 5 calendar days to return an item from the date you received it.
• Items have to be un-assembled (never assembled) and in original packaging and without any damages
• There will be a charge of restocking fee of 35% of the final price of the product.
• The buyer is responsible for the return shipping costs.
• All mattresses are final sale items due to hygiene reasons.
• Custom and Made-To-Order items cannot be returned, exchanged or refunded.

Please note mattresses, special orders, custom made furniture, and heavily discounted items are FINAL SALE.