Smart design. Easy comfort. The Cates Ottoman delivers the same sink-in support as the rest of the collection, now in a versatile, frameless silhouette that works as a footrest, seat, or modular extension. Made from dense foam, memory foam, and fiber fill—no frame, no tools—it ships vacuum-sealed in a compact box and expands fully in 24 hours. Lightweight, durable, and endlessly adaptable, it’s a soft landing wherever you need one.

• Modular Versatility: Use it as a footrest, extra seat, or build it into your sectional—this ottoman flexes with your space.
• Textured Durability: Upholstered in pebble-toned 100% polyester with soft texture and a 50,000 rub count for long-term comfort.
• Foam-Only Build: No frame needed—crafted entirely from high-density foam, shredded memory foam, and fiber fill for supportive, sink-in comfort.
• Vacuum-Sealed, Small Parcel: Ships compressed in compact boxes to simplify delivery and fit through tight spaces—ideal for apartments, walk-ups, and smaller-scale living.

How do I place an order?
Add items to your cart, enter your details, choose payment and shipping, then submit. If something's out of stock, we'll contact you immediately with options.

When will I get my order?
We'll confirm your delivery date once your order is ready. Deliveries are Monday-Friday, 10AM-5PM. If you're not home, we'll leave instructions for redelivery.

How is my order delivered?
We use trusted carriers like Canpar, Purolator, FedEx and UPS. Larger items ship via freight. Use our shipping calculator for rates and timing, or contact us for details.

What's the warranty?
1-year manufacturer warranty from delivery date, covering defects in materials and workmanship. Contact us if any issues arise.

Can I cancel my order?
Yes, if it hasn't shipped from the supplier yet. Contact us ASAP - there may be a 25% restocking fee depending on timing.

What's your return policy?
Returns accepted within 5 days. Cancelled orders may incur a 25% restocking fee. Shipping charges aren't refundable.

Do you have a showroom?
We do not have a showroom, we’re online only. By skipping the storefront, we keep prices low and ship your order anywhere in Canada.